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WhatsApp Integration

Smart Communication for Your POS System

Keep your customers and team connected with instant WhatsApp notifications from your Restaurant POS and Retail POS systems. Send order updates, cancellation alerts, and digital receipts right to their phones.

Cancellation Alerts
Daily Z-Reports
Digital Receipts
Instant Delivery
WhatsApp Integration Feature

Capabilities of WhatsApp Integration

Tools designed to streamline operations and keep work moving.

Cancellation Alerts

Cancellation Alerts

Send instant WhatsApp or email notifications when kitchen orders are cancelled. Keep customers informed and maintain trust with transparent communication.

  • Instant cancellation alerts via WhatsApp or email
  • Customizable messages
  • Reduce customer service calls
Daily Z-Reports

Daily Z-Reports

Receive complete daily sales reports automatically on WhatsApp. Get all your end-of-day summaries delivered straight to your phone without checking systems.

  • Automatic daily Z-report delivery
  • Complete sales summaries
  • Access reports anywhere
Digital Receipts

Digital Receipts

Let retail customers choose WhatsApp receipts instead of paper. Eco-friendly checkout with instant delivery of transaction details to their phones.

  • Paperless checkout option
  • Instant e-invoice delivery
  • Customer chooses digital receipt

Key capabilities

Instant cancellation alerts via WhatsApp or email

Automated daily Z-reports to your phone

Eco-friendly digital receipts for retail

Reduce paper waste with e-invoices

Keep customers informed instantly

Access reports anywhere, anytime

Seamless Restaurant and Retail POS integration

Build customer trust with transparency

Cost-effective messaging

Modern convenience

FAQ for WhatsApp Integration

Quick answers about WhatsApp Integration.

WhatsApp Integration connects your Restaurant POS and Retail POS systems to send instant notifications via WhatsApp. For restaurants, send cancellation alerts and automatic daily Z-reports. For retail stores, offer customers digital receipts instead of paper.

Setup is simple and quick. Our technical team will connect your WhatsApp Business account to your Cratis POS system. For restaurants, we configure cancellation alerts and daily Z-report delivery. For retail, we set up the digital receipt option at checkout.

WhatsApp Business API charges apply per message sent, which is much cheaper than SMS. Costs depend on your message volume and location. We help you choose the right plan for your restaurant or retail business needs.

Send cancellation alerts (WhatsApp or email), automatic daily Z-reports to your phone, and digital receipts to retail customers. Messages are customizable and professional.

Yes, our WhatsApp Integration follows all privacy regulations. Customers must opt-in to receive WhatsApp messages, and they can easily opt-out anytime. We handle all customer data securely and respect privacy preferences.

Ready to get started?

Want to see WhatsApp Integration in action? We’ll walk you through it.